Wavin UK Visitor Centre

The Client

Wavin UK is the country’s leading manufacturer and supplier of plastic drainage systems, serving the domestic, commercial and industrial sectors. It delivers comprehensive solutions for plumbing, underfloor heating and stormwater management.

With over six decades of expertise, Wavin UK has established itself as a global innovator in the building and infrastructure industries. The company’s many achievements include groundbreaking developments such as push-fit piping and low-noise wastewater systems.

Through close collaboration with industry professionals, from planners to installers, Wavin UK continues to advance sustainable infrastructure while enhancing building comfort and energy efficiency.

The Project

We’ve worked with Wavin UK on several projects over the past few years. This time, they wanted us to help revitalise their visitor centre in Chippenham, Wiltshire.

The renovation aimed to modernise the space with fresh branding, updated product displays and contemporary furniture.

The addition of a dedicated Indoor Climate Solutions room was a key feature of the refurbishment. This new space showcases Wavin’s latest energy-efficient innovations, giving visitors a hands-on experience with the company’s cutting-edge interior heating and cooling technologies.

The updated visitor centre provides customers, installers and specifiers with an immersive environment in which to explore Wavin’s product range.

Visitors can gain first-hand knowledge of the solutions that best suit their projects through practical demonstrations, interactive displays and technical workshops available on-site.

The Solution

Our understanding of the Wavin UK brand and our work on previous projects guided the look and feel of this one.

We designed and built bespoke display units and reused displays that were previously used at exhibitions.

We designed and installed an open-sided room-like structure which features wall-mounted product displays, and a free-standing circular unit which showcases Wavin’s solutions.

On this project, we collaborated closely with Uber Agency, which designed the graphics and branded walls, and Nichols Signs, which printed and installed them.

The Impact

The renovated visitor centre has created a more engaging environment for Wavin UK’s customers and partners.

The space has sparked increased interest in Wavin’s sustainable heating technologies, leading to productive discussions with specifiers and installers.

The centre now serves as an impressive showcase for Wavin’s innovations and reinforces its commitment to customer education and support.

It allows industry professionals to gain practical experience with the products.

Testimonial

“Our revamped visitor centre perfectly captures our vision for customer engagement. It has given us a modern, dynamic space that reflects our position as industry innovators.

“Joe and the team at EI are always a pleasure to work with. They understood our brand, brief and objectives before delivering a creative solution that ticked all the right boxes for us.

“We’ve seen a fantastic response from visitors, who value the hands-on experience with our systems before specifying them for projects.

“And being able to re-use elements from our exhibition stands was a real bonus.”

Chelsey Nicholls

Marketing Manager, Wavin UK